Beulah Rajan

About Beulah Rajan

A focused, responsible and dedicated leader who has a long track record of working at the Operational heart of an Organization. Execution driven management professional with a proven expertise in streamlining business processes ensuring Optimal efficiency & maximizing productivity. An Assertive & enthusiastic leader, with extensive knowledge of process optimization and project management skills with an unsurpassed work ethic.

Experience

1. Partner Support Optimization Lead

   Oracle

   Sep 2025 — Present · Bangalore Urban, IN

   Partner Support Project Management (PMO)Automated high-volume workflows using Robotic Process Automation (RPA), eliminating administrative bottlenecks and manual errors.Spearheaded process optimization for key partner support, implementing end-to-end system automations aiming to reduce manhours spent on administrative tasks.Played a pivotal role in launching a GenAI-powered Partner Chatbot, which provides 24/7 tailored real time responses resulting in reduction of partner tickets.Co-led a large-scale migration of support tickets from Oracle Service Cloud to GenAI Fusion Helpdesk, accelerating resolution times and unlocking deeper business analytics.

Education

• Karunya Institute of Technology and Sciences

  Bachelor of Engineering - BE, Electrical, Electronics and Communications Engineering

  2000 — 2004

• Jain (Deemed-to-be University)

  Master of Business Administration - MBA, Systems and Operations Management

Skills

• Account Management
• Business Analysis
• Saas
• Management
• Pre-Sales
• Vendor Management
• Business Development
• Team Management
• Enterprise Software
• Solution Selling
• Partner Management
• Crm
• Business Intelligence
• Team Leadership
• Cloud Computing