Beulah Grace Vasimalla
Principal Technical Writer | Product Documentation | Process & Data Analysis | Content R&D | Information Architecture | Instructional Design | UI/UX | Certified SAFe® 6 Agilist | Certified TW | End-user Training
- Role
- Principal Technical Writer at LivePerson
- Location
- Hyderabad, IN
- LinkedIn followers
- 500 followers
About Beulah Grace Vasimalla
Results-oriented Author with a demonstrated history of innovative experience delivering quality documentation for complex software products and driving customer satisfaction. Proven track record in information development, implementing style guides and template systems for technical publications by detailed-oriented research, analysis, planning, designing, developing, editing, and reviewing, resulting in an overall 30% reduction in errors and improved consistency. Additionally, skilled in leading teams and collaborating with cross-functional stakeholders and SMEs to achieve project goals with a commitment to accuracy and efficiency of process improvement. Tools include Adobe RoboHelp, Adobe FrameMaker, Madcap Flare, Oxygen XML, Camtasia, Adobe Illustrator, Adobe Captivate, Adobe Acrobat, MS Office, SnagIt, JIRA, Confluence, SharePoint, Arbortext, Bitbucket, Git, Visual Studio, Ixiasoft, Sourcetree, Cornerstone, VSS, Tortoise SVN, and WinSCP. Deliverables include Video Help, User Manual, Online Help, Admin Guide, Installation Guide, Configuration Guide, Quick Start Guide, Migration Doc, Release Notes, System Req and Prerequisites Doc, API Installation and Developer Guide, Functional Specification Doc, Help Research Doc, Tech Spec Doc, Product Functional Doc, Data View Doc, Printed Documentation, Brochures, PPTs, White Paper, Training Doc, User Stories/Use Cases, Story Boarding, Design Guidelines, and Short Help.
Experience
Principal Technical Writer
Aug 2024 — Present · Hyderabad, IN
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