Betty Rodriguez

Role: Associate Director, Operations Customer Advocacy at Chewy
Location: Daytona Beach, FL, US
LinkedIn followers: 500 followers

OperationsView LinkedIn profile

About Betty Rodriguez

At the core of my professional journey is a genuine passion for transforming challenges…

Experience

Associate Director, Operations Customer Advocacy
Chewy
Jul 2023 — Present

Education

University of Phoenix
Bachelor of Science, Business Management
The University of Texas at Arlington
Certification, Lean Six Sigma Black Belt for Service

Skills

Customer Retention
Metrics
Quality Management
Vendor Management
Team Building
Organizational Development
Root Cause Analysis
Supply Chain
Continuous Improvement
Transportation Management
Process Mapping
Six Sigma
Mentoring
Business Process
Operational Excellence
Dmaic
Performance Management
Warehouse Management
Lean Sigma
Budgets
Analysis
Logistics Management
Strategic Planning
Process Improvement
Kaizen
Training
Supply Chain Management
Business Development
Customer Service
Customer Satisfaction
Performance Improvement
Cost Reduction
Supply Chain Optimization
Process Development
Software Documentation
Customer Relations
Employee Training
Logistics
Talent Management
Business Process Mapping

Contact information

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Work email
•••••@chewy.com
Personal email
•••••@•••••.com
Direct dial
+18•••••••27

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Current company

Chewy

Retail · 14K employees · Founded 2011 · Plantation, Florida, United States

At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential. We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that. At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch. Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey. We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets. We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.

chewy.com

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About Betty Rodriguez

Experience

Associate Director, Operations Customer Advocacy

Education

University of Phoenix

The University of Texas at Arlington

Skills

Find verified contacts for anyone on LinkedIn