Betty Merlina

WORK HISTORY

EDUCATION

SKILLS

ABOUT BETTY MERLINA

Operations Management Professional committed to IE & D with experience in PMP, Procurement, Key Account Management, Creative Leadership, Strategic RTO/ISO planning, Collaborative communication across matrix environments. Collaborative interpersonal skills, Project Management, Call center management Transferable Skills: RTO/ISO (PJM, NYISO, ISO NE, IESO, ERCOT, CAISO), Corporate Vision, Regulatory Review, Demand Forecast, Staff Development, Creative Leadership Skills, Negotiation / Procurement, Sustainability, Microcomputer/WEB Proficient, Big Data, Tableau, Change Management, Matrix Environment, Collaborative, Influential. SELECTED ACCOMPLISHMENTS: Member of the TECO PGS IE & D council. Led team who increased NPS score 4 points in six months. Trending 10 Saved companies millions of dollars in gas transportation costs via asset management. Experienced in Federal, State, and local regulatory environments and have testified to commissions as well as committees formed by the state legislature on retail energy. Experienced with multi state/site account management. Including detailed statements and communication. Pioneered the first gas EDI transfer resulting in dynamic confirmation/reconciliation. Lead negotiator in a settlement between several parties of regulatory tariff interpretation to operations on critical energy flow period without resorting to regulated public trial. Member of regulated team, who researched, procured and implemented SCADA system for major gas LDC. Performed risk management through studied market conditions and futures contracts for major end users. Successful administration in multiple Energy RTO/ISO programs. Unique blend of sales, technical and regulatory skills providing the necessary tools needed to achieve a highly driven product design to build/retain success. Exceptional product development and implementation skills; team-focused philosophy.