Betty Jeng

About Betty Jeng

I’m a Program & Transformation Leader reimagining how enterprise change succeeds at the…

Experience

1. Thought Leadership & Independent Consultant

   Independent Consulting

   May 2023 — Present · Houston, TX, US

   Evolving traditional program management practices by integrating AI tools, human-centered engagement models, and agile delivery frameworks for digital transformation.• Developing AI-augmented program management and change management frameworks and tools addressing persistent challenges in stakeholder engagement, adoption tracking, and risk identification for enterprise software deployments.• Creating the Adaptive Engagement Change Management (AECM™) framework transforming stakeholder engagement from passive communication to active co-creation; addresses the 70% change initiative failure rate by embedding iterative feedback, persona-based engagement, and sprint-based adoption throughout the transformation lifecycle.• Authoring Leading Through Transition: Effective Change Management for Executives, a strategic and practical resource on digital transformation program leadership, synthesizing lessons from $56B+ M&A portfolio, emerging technology, and Fortune 500 implementations.• Prototyping an AI-augmented change management application demonstrating generative artificial intelligence capabilities for real-time program dashboards, stakeholder mapping, and adaptive engagement tracking.• Conducting research on enterprise program management and change management best practices, M&A integration, human-centered AI, and AI adoption strategies.• Consulting on complex programs and software implementations, change management and adoption strategies, and M&A integration planning for select clients.

Education

• The University of Texas at Austin

  Credits and Coursework in Computer Science, Business, and Art History