Carma Cooper-Evans
Business Process Lead @Hilton Foods
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WORK HISTORY
Business Process Lead @Hilton Foods
GB
Business Process Lead for the Global Transformation programme. Responsible for defining the process modelling framework, overseeing training and development of an internal process modelling community to embed a lasting business capability, maintaining ownership of process governance and mapping standards, as well as quality control of process models across the value streams. Lead the process modelling team in mapping the AS IS and TO BE processes across the business working alongside regional business analysts (BAs) and subject matter experts (SMEs), define and capture the process meta data such as risk, value-add, improvement opportunities, systems and RACI to support process improvement.
EDUCATION
University of Maryland
Psychology & Sociology
University of East London
Master of Business Administration - MBA
SKILLS
ABOUT CARMA COOPER-EVANS
Start-ups need documented processes to outline a clear growth roadmap, boosting investor confidence. Process documentation improves efficiency, consistency, and scalability for small businesses. Established companies require end-to-end process documentation to maintain consistency, preserve knowledge, and support onboarding. Highly regulated businesses must document processes for compliance, risk reduction, audit facilitation, and quality assurance.For over two decades, I\'ve worked within a process management software company, initially entering at the ground level and steadily climbing to the top. Through this journey, I\'ve gained a comprehensive understanding of how businesses operate holistically and how various processes intertwine.My expertise extends beyond mere surface knowledge; I grasp the intricate dynamics of end-to-end processes, observing firsthand how businesses evolve through various growth stages. This insight isn\'t limited to my direct experiences within the organisation; it also extends to the diverse array of client businesses, including construction, aerospace and defense and higher education, with whom I have collaborated over the years.
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