Bette Luna
Talent Delivery Director at Randstad USA
- Role
- Talent Delivery Director at Randstad USA
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Bette Luna
As a knowledgeable professional with several years of recruiting and leadership experience, I am committed to finding exceptional talent for my clients, while helping my recruiters consistently achieve their goals, both long and short term. I\'ve successfully developed and nurtured long-term client relationships, resulting in increased loyalty and repeat business. I work hard to always resolve client issues efficiently, maintaining high levels of satisfaction and trust. As a recruiter, I take pride in going above and beyond to help job searchers find and secure positions that best match their career goals. I strive to be helpful, witty and creative in my approach and enjoy trusting, long-term relationships with both clients and candidates.
Experience
Talent Delivery Director
Apr 2022 — Present · Charlotte, NC, US
Direct all aspects of a talent and delivery portfolio, driving operational excellence, profitability, and client satisfaction. Lead and mentor a team to exceed key performance indicators through comprehensive training and development. Build and maintain strong client relationships, anticipating needs and ensuring all service level agreements were met. Develop continuous improvement strategies to optimize workforce performance and client satisfaction. Analyze operational challenges and collaborate with stakeholders to streamline processes. Leverage deep knowledge of industry trends to guide strategic decision-making and uphold a competitive market position. Oversee all hiring and placement decisions, ensuring the successful fulfillment of talent needs. Manage P&L and financial forecasting to align with profit and margin targets.
Education
Minot State University
BA
Illinois State University
Master of Business Administration - MBA
Skills
- Coaching
- Client Services
- Marketing Strategy
- Account Management
- Client Service
- Sales
- Marketing Communications
- Recruiting
- Interviews
- Training
- Sourcing
- Temporary Staffing
- Staffing Services
- Medical Staffing
- Contract Negotiation
- Selling
- Marketing
- Healthcare Staffing
- Management
- Direct Recruiting
- Executive Staffing
- Cold Calling
- Personnel Supervision
- Permanent Staffing
- Financial Services
- Public Relations
- Consultative Selling
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