Betsy Cantrell Burt

Director of Enterprise Success at Camunda

Role: Director, Enterprise Success- Amer at Camunda
Location: Atlanta, GA, US
LinkedIn followers: 500 followers

About Betsy Cantrell Burt

I’m an experienced Customer Success leader with a track record of building and scaling Enterprise Success teams that deliver real business impact. I’ve developed success strategies, frameworks, and teams that help global enterprises adopt complex platforms and achieve their desired outcomes. Leading cross-functional CSM and TAM teams, I focus on operational excellence and proactive customer engagement to ensure every partnership drives measurable results and lasting value.

Experience

Director, Enterprise Success- Amer
Camunda
Oct 2025 — Present · US
I’m building and leading Camunda’s new Enterprise Success function in AMER, focused on helping our largest customers drive adoption, achieve meaningful outcomes, and renew with confidence. I lead teams of Customer Success Managers (CSMs) and Technical Account Managers (TAMs), working across complex enterprise environments.While Camunda is bringing agentic AI to the forefront of process orchestration, my role is about making sure that innovation translates into real value for our customers. I’m focused on strategy, structure, and execution—scaling programs that improve attach rates, grow net retention, and ensure an exceptional experience across every interaction.

Education

The University of Alabama
Bachelor of Science (B.S.), Commerce and Business Administration / Marketing
1999 — 2003

Skills

Territory Account Management
Planning Budgeting & Forecasting
Customer Relationship Management (Crm)
Security
Enterprise Software
Solution Selling
Sales Process
Marketing
Cloud Computing
Pipeline Development
Direct Sales
Negotiation
Software Industry
Consultative Selling
Customer Relationship Management
Channel Partners
Demand Generation
Account Management
Salesforce.com
Virtualization
Business Alliances
Mobile Devices
Saas
Strategic Partnerships
Lead Generation
Renewal Revenue
Marketing Automation
Proposal/Contract Management
Sales
Product Marketing
Cross Selling
Crm
Upselling
Selling
Consultative Selling Style

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