Betsy Wang Sullivan
Global Product Leader | Amazon
- Role
- Global Head of Financial Transaction Trust at Amazon
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Betsy Wang Sullivan
I’m a strategic product and business operations leader with 15+ years of experience launching and scaling processes and technology to deliver transformation across fulfillment, fraud prevention, capacity planning, and seller support. From building global orgs of frontline associates to leading nimble product teams, my focus remains on simplifying complexity, delighting customers, and investing in people.Some highlights:1. Delivering $450MM+ in logistics savings through smarter capacity planning and performance accountability.2. Launching LLM-powered tools to cut fraud investigation costs and elevate decision quality.3. Guiding product and ops transformation for premium selling partners, which improved satisfaction by +3600 bps.4. Building and growing high-performing, global teams with data-driven mechanisms, clear ownership, and room to lead.
Experience
Global Head of Financial Transaction Trust
Apr 2025 — Present · Seattle, WA, US
Manage a global product, program, and operations team of 360 responsible for identifying and stopping bad actors engaged in suspected financial crimes, fraud, and abuse on Amazon.
Education
Cornell University
MEng
McGill University
BA
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