Betsy Raymond

Experience

1. Chief Operating Officer

   Miller Johnson

   May 2006 — Present · Grand Rapids, MI, US

   First Chief Operating Officer in firm history. Full P&L and balance sheet responsibility. Accountable for all business functions of the firm including accounting and finance, human resources, marketing and business development, information technology, and all firm operations-Improved revenue by 75% and net income by 100% during tenure -Built first complete team of seasoned and high-performing business professionals to oversee functional areas -Developed first lateral attorney financial evaluation tool to improve caliber of lateral prospects -Implemented processes and efficiencies to reduce overtime by 86%-Designed and oversaw firm\'s first diversity, equity and inclusion initiatives -Founded first women\'s steering committee to address promotion and retention of female professionals -Negotiated lease and oversaw ground-up construction of new office location in Grand Rapids -Negotiated the acquisition of a law firm and successfully opened Miller Johnson\'s first office in Detroit in 60 days

Education

• Harvard Law School

  Program on Negotiation

• Alma College

  B.A.