Betsey Bayardi
Director of Customer Experience | SaaS leader | Mental Health Advocate | Challenger Baseball Mom
- Role
- Director Customer Experience at Clinictracker Ehr
- Location
- Syracuse, NY, US
- LinkedIn followers
- 500 followers
About Betsey Bayardi
As the Director of Customer Experience at ClinicTracker, a leading electronic health record (EHR) system for mental health and substance abuse providers, I oversee the customer journey from acquisition to retention, ensuring satisfaction, loyalty, and advocacy. With 20+ years of experience in sales operations consulting and marketing communications, I have developed a strong expertise in customer relationship management (CRM), communication, and strategy.I lead a team of customer experience specialists who work with customers to understand their needs, provide training and support, and resolve issues. I also collaborate with sales, marketing, product, and engineering teams to align customer feedback with business goals and product roadmap. My mission is to advocate for mental health professionals and help them deliver quality care to their clients. I am passionate about using CRM and communication tools to drive customer success and revenue growth for ClinicTracker.
Experience
Director Customer Experience
Aug 2022 — Present
Education
Cortland Junior-Senior High School
High School
State University of New York College at Potsdam
BA, Economics
Skills
- Wireless
- Solution Selling
- Sales Process
- Sales Operations
- Customer Retention
- Marketing
- Telecommunications
- Direct Sales
- Training
- Customer Satisfaction
- Cellular Communications
- Account Management
- Salesforce.com
- Mobile Devices
- M2m
- Call Centers
- Retail
- B2b
- Customer Experience
- Wireless Technologies
- Mobile Technology
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.