Beth Linden
Manager - Learning Experience and Technology @Amazon Fulfillment Technologies & Robotics
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WORK HISTORY
Manager - Learning Experience and Technology @Amazon Fulfillment Technologies & Robotics
Manage team of 18 within the Business Operations and Strategy organization, responsible for serving the global people of Amazon Robotics (AR) as well as internal downstream customers. Primarily responsible for AR product and safety training programs for all who interface with robotic technology within the fulfillment network learners). Drove virtual reality (VR) pilot program at six unique sites to test increased safety and consistency in program delivery which demonstrated a 20% increase in efficiency and effectiveness. Collaborate with robotic product teams to develop and maintain technical documentation and training built to enable performance at product launch and sustain success in the field. Implementing transformational platform (LCMS) designed to increase team’s productivity by 30% and improve overall user experience informed by voice of customer insights. Provide Amazon Robotic talent appropriate skill and capability development programs along their journey to enable successful onboarding, be effective in their jobs, as well as continuously learn, grow, and innovate on behalf of customers.
EDUCATION
George Mason University
Masters Education, Instructional Technology
George Mason University
BA, Biology
SKILLS
ABOUT BETH LINDEN
With over 20+ years of experience in the field of learning and development, I am a passionate and skilled learning manager at Amazon Global Robotics, where I lead a team of 28 professionals responsible for delivering high-quality global product and safety training programs for over learners who interact with robotic technology within the fulfillment network. I thrive on creating innovative and effective learning solutions that enable performance and support business goals, such as the virtual reality (VR) pilot program that I initiated and managed at six unique sites, resulting in a 20% increase in efficiency and effectiveness. I also collaborate closely with robotic product teams to develop and maintain technical documentation and training that are aligned with product launch and field success. My mission is to serve the people of global Amazon Robotics and our internal downstream customers by providing them with the best learning experience and technology possible.
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