Beth Kesser

Principal Implementation Consultant- Accounting @ServiceTrade

Durham, NC, US

Hired by the CEO in an accounting integration liaison role between ServiceTrade’s product and professional services teams• Evaluated potential partner opportunities to expand accounting products and services• Completed a Competitive Analysis identifying where ServiceTrade should focus on in terms of accounting integrations and features• Helped redesign native Quickbooks and Intacct accounting integrations, balancing short-term feature delivery with long-term scalability• Translated customers, professional services, sales, and frontline support’s feedback into a product roadmap• Collaborated with cross-functional stakeholders to identify pain points in ServiceTrade’s Accounts Receivable and Inventory Management products, identifying low hanging fruit and long-term solutions• Identified and mitigated risks to product quality, while simultaneously ensuring 100% on-time delivery of Intacct and Quickbooks integration projects• Setup Intacct (Order Entry, Purchasing, AP and GL) to integrate seamlessly with ServiceTrade, reducing break/fixes, enhancing core product “stickiness,” and reducing churn

Georgetown University

Summer study and internship program, Political Science and Government

Clemson University

Bachelor's degree, Financial Management

Clemson University

Master of Business Administration (M.B.A.), International Business