Beth Egee

Director, Customer Success Management at OIA Global

Role
Director of Customer Success at OIA GLOBAL
Location
Portland, OR, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Beth Egee

With over 20 years of experience in global logistics, I’ve built a strong foundation across logistics operations coordination, customer and sales support, LTL pricing and carrier management, and data analysis and reporting. My expertise lies in bridging operational insight with cross-functional collaboration, relationship-building, and effective project management.I bring a flexible, creative, and solutions-driven approach to everything I do, grounded in a genuine desire to create value for both customers and internal teams.Currently, I lead a high-performing team of Global Customer Success Managers and Analysts. Our mission is to deliver exceptional service, foster operational excellence, and ensure that our customers feel supported, valued, and confident in our partnership.

Experience

  1. Director of Customer Success

    OIA GLOBAL

    Nov 2024 — Present · Portland, OR, US

    My focus is on leading and developing a high-performing, customer-focused team of Global Customer Success Managers and Analysts that works to ensure our customers feel valued and are supported operationally through exceptional service and operational excellence.

Education

  • Randolph College

    BA, International Studies

    1997 — 2001

  • Portland State University

    N/A, Logistics, Materials, and Supply Chain Management

    2015 — 2015

Skills

  • Data Analysis
  • Pricing
  • Budgets
  • Project Management
  • Transportation
  • Negotiation
  • Microsoft Office
  • Social Media
  • Contract Negotiation
  • Fundraising
  • Shipping
  • Organizational Effectiveness
  • Continuous Improvement
  • Planning
  • Project Planning
  • Process Improvement
  • 3pl
  • Leadership
  • Customer Service
  • Transportation Management
  • Public Speaking
  • Logistics Management
  • Interpersonal Communication Abilities
  • Event Planning
  • Policy Analysis
  • Management
  • Team Building
  • Freight
  • Program Management
  • Supply Chain Management
  • Account Management
  • Change Management
  • Proposal Writing
  • Powerpoint
  • Microsoft Excel
  • Analysis
  • Training
  • Logistics
  • Customer Satisfaction
  • Operations Management

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Beth Egee — Director of Customer Success at OIA GLOBAL in Portland, OR, US | Unifers