Elizabeth Benhart
Head of Instructional Design @Risk & Insurance Education Alliance
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WORK HISTORY
Head of Instructional Design @Risk & Insurance Education Alliance
Developed standardized processes and workflow automations to efficiently revise and modernize over 425 hours of curriculum and design 170 hours of new coursework. Led the implementation of a new Learning Management System, migrating over participant records and integrating automation to streamline manual processes. Increased the net promoter score for eLearning products by over 13%, and maintained a NPS range of 65-75 for instructor-led (ILT) and virtual instructor led (VILT) programs. Introduced exam prep materials accounting for an 11% increase in the pass ratio for certification exams. Expanded the Instructional Design department from a team of one to over 15 employees with a retention rate of 93%. Championed the release of virtual reality simulations, role plays powered by artificial intelligence, and an award-winning knowledge bot built to assist participants with exam preparation and on-the-job queries.
EDUCATION
University of Michigan
Bachelor of Science, Biology, Education
Michigan State University
Master of Arts (M.A.), Educational/Instructional Technology
ABOUT ELIZABETH BENHART
Learning & development professional with 10 years of leadership experience in the field. Proven expertise in instructional design, strategic planning, and innovative solutions. Successfully led teams in creating and implementing engaging and effective training programs.
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