Bethany Michelle Simmons
Building Connections Beyond Business | Driving Growth Through Relationship & Strategy. #kingdomcentered#missioncentered #peoplefirst #consumerobessed #customersuccess #accountmanagement#strategy
- Role
- Customer Success Manager at SmartSense by Digi
- Location
- Perry, GA, US
- LinkedIn followers
- 500 followers
About Bethany Michelle Simmons
As a little girl, my dad would tell me over and over, “Bethany, you could sell snowshoes…
Experience
Customer Success Manager
Mar 2024 — Present
As a Customer Success Manager at SmartSense, I am the primary point of contact for our clients after the sale. Leveraging my deep understanding of their industry and business processes, as well as my technical expertise in the SmartSense platform, I drive adoption and utilization of our products. I go beyond showcasing central features, tailoring solutions to ensure clients achieve their desired outcomes and maximize the value of our products.I handle escalations and coordinate across departments to provide comprehensive support. In essence, I am dedicated to delivering tangible value and guiding our clients through their journey with SmartSense, from onboarding to ongoing success.SmartSense delivers data-driven IoT solutions for food safety, facilities monitoring, and supply chain visibility, by providing actionable insight. Actionable insight is what enables companies to improve operational efficiency, ensure regulatory compliance, and manage product quality risk. SmartSense enables organizations to use wireless sensors, digital checklists, and advanced analytics to provide actionable insight based on remote sensing and artificial intelligence (AI). SmartSense uses these technologies to provide real-time insight at over sites around the world. We believe that the future of retail, food service, and transportation is being shaped by companies who are using data to make more informed decisions and to make these decisions faster. Since 2005, we have been passionate about transforming how organizations sense, monitor, and make decisions. We make it easy for companies to harness technology to do important things – to ensure food and medication safety, to improve worker productivity, and to manage risk.
Skills
- Sales Presentations
- Social Networking
- Social Media Marketing
- Strategic Partnerships
- Training
- New Business Development
- Strategy
- Team Management
- B2b
- Sales Operations
- Customer Service
- Sales
- Social Media
- Leadership
- Online Advertising
- Management
- Team Building
- Marketing
- Coaching
- Salesforce.com
- Account Management
- Sales Process
- Online Marketing
- Analytics
- Business Strategy
- Marketing Strategy
- Crm
- Sales Management
- Forecasting
- Cold Calling
- Lead Generation
- Strategic Planning
- Selling
- Start-Ups
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