Bethany Taylor

Experience

1. Director of Organizational Enablement

   Convergint

   Jul 2024 — Present

   As Director of Organizational Enablement at Convergint Technologies, I lead a global team that accelerates strategic transformation by aligning people, process, and technology. I’m responsible for equipping the organization to absorb large-scale change through effective planning, communication, training, and support. Our team ensures that global initiatives are implemented smoothly, with lasting adoption and business value. What I Do- Lead Enterprise Change Initiatives: Design and implement change strategies for major business and technology programs—including a multi-phase, global ERP transformation—ensuring adoption, speed to value, and operational readiness- Drive Organizational Readiness: Develop scalable readiness and training programs that prepare our global workforce to successfully navigate and embrace change-Strategic Partner to Leadership: Advise senior executives and program leaders on change strategy, frameworks, and tactics to mitigate risk and maximize engagement-Support the Frontline Experience: Build and guide our colleague support strategy, including help desk operations and self-service enablement resources, to reduce friction and downtime-Lead and Develop a Global Team: Manage a high-performing team across Change Management, Organizational Training, Technical Program Management, and Global Service Desk operations-Optimize Communication & Knowledge Flow: Improve internal communication strategies and establish scalable knowledge management practices to promote transparency and cross-functional alignment-Champion Process & Continuous Improvement: Identify and implement organizational improvements that enhance operational efficiency and accelerate decision-making.

Education

• South Dakota State University

  BA, English

  1999 — 2004

Skills

• System Administration
• Customer Service
• Microsoft Office
• Security Operations
• Networking
• Resume Writing
• Team Leadership
• Training
• Troubleshooting
• Technical Writing
• Intrusion Detection
• Security+
• Video Over Ip
• Fire Alarm
• Creative Writing
• Security Management
• Cctv
• Alarm Systems
• Leadership
• Cabling