Bethany Connery
Program Manager | Mentor | Customer Experience | Stakeholder Engagement | Employee Training | Leadership
- Role
- Customer Success Executive at Cisco
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Bethany Connery
Enhances the customer experience with an organization by managing several projects simultaneously and ensuring that goals are exceeded consistently. Actively listens to customers to identify business requirements and collaborates diligently with internal teams to produce quality deliverables on time and within budget. Tracks and reports progress to senior leaders with appropriate details and recommendations to support team success. Communicates well with team members to ensure understanding of roles and responsibilities, holding team accountable to performance and customer success.
Experience
Customer Success Executive
Jan 2024 — Present · Austin, TX, US
Education
St.Edward's University
Graduate Certificate in Conflict Resolution
Principia College
Bachelor of Arts - BA
Skills
- Program Management
- Software Implementation
- Team Leadership
- Analytics
- Troubleshooting
- Process Improvement
- Software Training
- Requirements Analysis
- Technical Writing
- Charity
- Html
- Project Planning
- Systems Analysis
- Business Process Improvement
- Analysis
- Software Project Management
- Access
- Customer Service
- Solution Development
- Microsoft Excel
- Content Management
- Microsoft Office
- Training
- Sharepoint
- Testing
- Operations Management
- Business Analysis
- Mentoring
- Business Process
- E-Commerce
- Cross-Functional Team Leadership
- Quality Assurance
- Workshop Facilitation
- Process Simulation
- Excel
- Change Management
- Process Development
- Requirements Gathering
- Project Management
- Agile
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