Bethany Polentz
Service Designer | User Experience Researcher | Strategist | Facilitator
- Role
- Service Designer at Wells Fargo
- Location
- Alameda, CA, US
- LinkedIn followers
- 500 followers
About Bethany Polentz
Service Designer/Experience Strategist, responsible for application of design-thinking principles to products, projects and processes across customer-facing initiatives, as well as to internal projects and partnerships. Designer and facilitator of Design Thinking workshops with Product and partner teams, to foster stakeholder alignment, explore innovative design solutions and prototype and test new designs. Strong communicator in managing internal and external client expectations in delivery of design services and artifacts, skilled in managing cross-functional teams.
Experience
Service Designer
Dec 2024 — Present
Education
The University of Georgia
Bachelor of Arts (B.A.), English Language and Literature, General
Skills
- Product Development
- Leadership
- Marketing
- Content Management
- Customer Service
- Project Management
- Product Management
- Social Media Marketing
- Process Improvement
- Editing
- Business Process Improvement
- Sales
- Business Development
- Project Planning
- Management
- Strategy
- Cross-Functional Team Leadership
- Integration
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