Bethany Malievsky

Enterprise Customer Success Manager | SaaS & AI | $40M Portfolio | Specialized in product adoption, customer retention, and customer lifecycle | RN-BSN

Role
Customer Success Manager (Enterprise) at Iodine Software, Now Part Of Waystar
Location
Denver, CO, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Bethany Malievsky

Fun fact: The best (and oddest) compliment I ever received was: “Bethany, you’re like a…

Experience

  1. Customer Success Manager (Enterprise)

    Iodine Software, Now Part Of Waystar

    Dec 2024 — Present

    Own the relationship management for company’s largest enterprise account, overseeing a total contract value (TCV) of $40+ million and expanding the strategic partnership. → Provide consultative insights to refine the customer success onboarding playbook, accelerating time-to-value for new employees and enhancing business efficiency. → Lead strategic engagements with enterprise clients, including executive business reviews (EBRs), product roadmap alignment, and data-driven success planning.

Education

  • Colorado Mesa University

    Bachelor of Science - BS

  • The Master's University

    Bachelor of Arts - BA

Skills

  • Website Implementation
  • Leadership
  • Public Speaking
  • Microsoft Word
  • Research
  • Company Advertisement
  • Microsoft Office
  • Cash Handling
  • Management
  • Project Management
  • Customer Service
  • Microsoft Excel
  • Powerpoint

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