Bethany Duke

About Bethany Duke

I am an executive nonprofit leader operating at the intersection of infrastructure…

Experience

1. Director of Human Resources

   Interfaith Assistance Ministry

   Dec 2024 — Present · Hendersonville, NC, US

   I currently serve as the first Director of Human Resources for IAM, a nonprofit providing emergency support services to Henderson County residents in need. I was brought on to build the HR function from the ground up, and I lead all HR strategy, employee relations, and compliance efforts across the organization.• Develop and implement HR policies that align with ethical best practices, compliance standards, and IAM’s mission of compassionate service.• Authored a fully updated employee handbook, introducing clarity and accessibility to HR expectations and organizational processes.• Lead conflict resolution, progressive discipline, and coaching efforts, maintaining confidentiality and protecting the organization from legal exposure.• Oversee performance review structure revisions, integrating trauma-informed approaches and employee engagement strategies.• Provide HR guidance to executive leadership while advocating for psychological safety, inclusive policy development, and organizational transparency.• Manage internal HR systems and payroll processes, including onboarding, retirement plan administration, time tracking, and employee benefits.• Introduced employee feedback and one-on-one check-ins to support morale, clarity, and retention—improving communication during a period of leadership transition.• Foster a culture of accountability, clarity, and collaboration—supporting staff through ongoing structural transitions and leadership changes.• Maintain high staff retention while navigating a dynamic and high-pressure nonprofit environment.