Bethany Dean
Client Relationship Specialist @Blume
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WORK HISTORY
Client Relationship Specialist @Blume
Manchester, GB
Key duties include: Account Management across the Group, delivery of regular review meetings with group panel solicitors, delivery of management information to panel firms, BD Director and the Board, “consultancy services” to Panel where appropriate, cross referrals into Group companies, Panel Firm onboarding across Group, development of a specific onboarding plan, handling client complaints, managing the relationship between Clients and Group Contact Centres. I also line manage, and coach, a junior member of the Client Relationship Team.
EDUCATION
Scarborough Sixth Form College
Law, Philosophy, History
University of Hull
Bachelor of Laws - LLB, Law
ABOUT BETHANY DEAN
Passionate Client Relationship Specialist with a demonstrated history of working in the legal industry and in a Business Development role. Skilled in customer success, account management, customer service, presenting/pitching, client retention and team management. I have a strong academic background with a Bachelor of Laws from The University of Hull. I am innovative, imaginative and thrive in high pressure situations.
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