Beth Archibald Martin

Branch Chief, Cx Directorate @U.S. Department Of Homeland Security

Washington, DC, US

EMAILS

[email protected]

MOBILE NUMBERS

+19•••••••78

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WORK HISTORY

Nov 2024 — Present

Branch Chief, Cx Directorate @U.S. Department Of Homeland Security

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EDUCATION

N/A

West Virginia University

BA, French

N/A

West Virginia University

MA, Education

SKILLS

WcagUsability EngineeringUser-Centered DesignUser ScenariosStrategyUser Interface DesignRequirements GatheringWeb Content WritingWeb StandardsKnowledge ManagementProgram ManagementAnalysisTaxonomyUsability TestingResearchInformation ArchitectureGovernmentWeb DevelopmentHuman FactorsAccessibilityLeadershipStrategic LeadershipTrainingUsabilitySocial MediaHeuristic EvaluationRequirements AnalysisUser ExperienceContent StrategySurvey DesignWeb DesignContent ManagementWeb Project ManagementUser ResearchFederal GovernmentTask AnalysisHuman Computer InteractionEditingStrategic PlanningWeb Content Management

ABOUT BETH ARCHIBALD MARTIN

As a practitioner in digital services, I apply more than 21 years of experience to improve service delivery and product design.I am also passionate about teaching students and mentoring professionals interested in public service. Additionally, I volunteer as a board member for several organizations to promote innovation and careers in civil service. I am an author, a mentor, an instructor, and an innovation enthusiast who contributes to the integration of policy, performance, and strategy to improve the public good.

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