Beth Anne Ashley
PreSales 💻 Training | Technical Presenter | Webinars | Demo Delivery and Communication Skills | Speaking Engagements
- Role
- Servicenow Atp - Process Implementation and Training Consultant at ServiceNow
- Location
- Philadelphia, PA, US
- LinkedIn followers
- 500 followers
About Beth Anne Ashley
When it comes to the world of PreSales and Technical Training, I have…
Experience
Servicenow Atp - Process Implementation and Training Consultant
Apr 2018 — Present
Process Consultant • Align customer\'s current processes with ServiceNow best practices. Act as advisor throughout engagement to achieve desired outcomes.• Conduct discovery activities to uncover customer needs. Document client requirements during Workshops as user stories. Provide tailored demos of ServiceNow to reflect design of the solution.Training Consultant• Deliver ServiceNow training courses via Authorized Training Partner in both classroom and virtual environments. Adhere to specific requirements to maintain quality standards. Consistently achieve World Class instructor ratings above the Average CSAT Score by Instructor.• Provide customized ITIL/Fulfiller training for clients to ensure successful adoption of the platform. Design quick reference guides and comprehensive training materials per customer implementation and configuration.Certified instructor for the following ServiceNow courses:ServiceNow FundamentalsSystem Administration AdvancedPerformance Analytics FundamentalsServiceNow Platform ImplementationCertified ServiceNow Trainer (April 2018)Certified ServiceNow System Administrator (March 2018)Micro-Certification in Performance Analytics (November 2019)Vancouver Delta – Certified System Administrator (February 2024)B••••••••@cai.io
Education
Muhlenberg College
Bachelor’s Degree
Skills
- Product Marketing
- Business Analysis
- Presentations
- Enterprise Software
- Sales
- Software Industry
- Solution Selling
- Professional Services
- Customer Service
- Program Management
- Product Messaging
- Salesforce.com
- Account Management
- Saas
- Cloud Computing
- Cross-Functional Team Leadership
- Software as a Service (Saas)
- Sales Process
- Strategic Partnerships
- Training
- Strategic Planning
- Go-to-Market Strategy
- Pre-Sales
- Solutions Design
- Customer Relations
- Business Continuity
- Partner Management
- Integration
- Product Development
- Product Management
- Channel Partners
- Consulting
- Crm
- Customer Relationship Management (Crm)
- Public Speaking
- Selling
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