Beth Westmoreland
Healthcare professional with experience in commercial, Medicare, and Federal operations management, process automation, project implementation, system configuration, enrollment, billing, claims and call center metrics.
- Role
- Team Leader, Configuration Delivery at Blue Cross NC
- Location
- Winston-Salem, NC, US
- LinkedIn followers
- 500 followers
About Beth Westmoreland
Experienced Director Of Operations with a demonstrated history of working in the insurance industry. Skilled in Customer Service Management, Customer Satisfaction, U.S. Health Insurance Portability and Accountability Act (HIPAA), Customer Service Operations, and Risk Assessment. Strong operations professional with a Bachelor of Arts focused in Political Science from Catawba College.
Experience
Team Leader, Configuration Delivery
Jun 2019 — Present
Education
Forsyth Technical Community College
Associate's degree, Database Administration
2019
Catawba College
Bachelor of Arts, Political Science
1993 — 1997
Skills
- Health Policy
- Customer Service
- Hipaa
- Software Documentation
- Customer Service Operations
- Medicare Part D
- Invoicing
- Management
- Health Insurance
- Managed Care
- Customer Service Management
- Provider Relations
- Enrollment Management
- Training
- Customer Satisfaction
- Sharepoint
- Insurance
- Leadership
- Medicare Ad
- Call Centers
- Healthcare
- Risk Assessment
- Underwriting
- Vendor Management
- Process Improvement
- Medicare
- Employee Benefits
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