Beth Riach
Project Manager @City Of Goodyear
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WORK HISTORY
Project Manager @City Of Goodyear
Goodyear, AZ, US
Lead project to upgrade the Tyler computer-aided dispatch (CAD) system. Define and track the project schedule, interface with the vendor, and identify and track tasks, risks, and issues. Define workflows of current processes, identifying process gaps, and incorporating solutions into the project.• Lead project to transition from Uniform Crime Reporting (UCR) to National Incident-Based Reporting System (NIBRS).• Lead project to implement Fusion Recreation Management software. Track project schedule, interface with vendor, and coordinate I.T. activities required for a successful implementation.• Lead project to redesign the city\'s website. Work with communications team, users, and citizen focus groups to identify how they use the site, gaps in functionality, and design opportunities. Focus on optimizing design, improving navigation, and updating content. Lead quality assurance efforts.• Lead project to implement a new Agenda Management system. Meet with users to identify pain points and define requirements. Redesign all forms. Work with vendor to translate requirements, ensure they are implemented correctly, define timelines, and keep them on-track to ensure a timely implementation.
EDUCATION
DeVry University
Bachelor of Science
ABOUT BETH RIACH
Goal-oriented, conscientious IT director with extensive experience in a Fortune 100 company. Accomplished, certified professional with expertise in financial and healthcare applications. A true multi-tasker, adept at delivering quality results to exceed customer expectations. Analytical, resourceful, and creative process engineer. Skilled company/client and business/technology liaison, who quickly builds strong working relationships. Vast experience with increasing responsibility in: • Team Leadership and Development • Quality Assurance (CMQ/OE certified) • Project Management (PMP certified) • Business Analysis (CBAP certified) • Process Reengineering • Client/Leader Presentations • SDLC Process (Agile and Waterfall) • System Design • Application Development
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