Beth Humes
Making the internet a safer place
- Role
- Customer Success Manager at Yubico
- Location
- Fort Myers, FL, US
- LinkedIn followers
- 500 followers
About Beth Humes
A dedicated results-oriented professional, providing exceptional service while driving client engagement. Highly motivated and dependable, with a proven track record of success. Specializes in creating and applying new practices to overcome challenges and advance organizational achievement. Look forward to connecting. Best,Beth Humes
Experience
Customer Success Manager
Apr 2024 — Present
In my role, I serve as a trusted partner to customers, driving retention, renewals, and growth by aligning Yubico’s solutions with their business needs. I lead YubiKey deployments by creating rollout strategies, developing communication plans, and ensuring smooth distribution to employees. Collaborating with Sales and Solutions Engineers, I identify expansion opportunities while maintaining consistent engagement with customers to support adoption and address challenges. I also help elevate customer voices through advocacy opportunities such as case studies and testimonials, ensuring long-term success and partnership.
Education
Florida Gulf Coast University
Bachelor of Science (B.S.), Community Health
Harvard Business School Online
Strategy Execution
North Carolina State University
Master’s Degree, Parks, Recreation and Tourism Management
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