Beth Houser
Provider Network Operations Manager @PSW
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WORK HISTORY
Provider Network Operations Manager @PSW
Olympia, Washington, United States
- Responsible for provider engagement across Medicare Advantage, Accountable Care and other payers by managing network contracting, performance management, communications and education. - Collaborate with the Quality Department to execute program with providers including delivery of scorecards, educational opportunities to improve quality and ongoing provider engagement to advance our quality objectives. - Serves as a primary liaison, meeting regularly with practice leadership to support onboarding of new providers, share performance results, identify areas of opportunities for both PSW and provider, manage issue resolution while deepening relationships at all levels within practice.
Hospital Access Monitor @Providence Health & Services
Olympia, Washington, United States
The Hospital Access Monitors provide screening of patients, visitors and caregivers at the different entrances while limited access guidelines are in place. Door monitors are scheduled throughout the ministries based on location and need. Greets visitors and caregivers, utilizing the 4 questions to determine if they are able to enter the hospital. Uses an infrared thermometer (or oral thermometer as backup) to determine entrance criteria. If patient seeking treatment and has fever, mask immediately and call appropriate unit or department for escort
Community Relations Liasion @Charter Healthcare Group
Phoenix, AZ, United States
• Worked with referring doctors, medical practice staff, and hospitals to develop a strategic referral relationship • Responds to the needs of physicians, discharge planners, patients and family members. • Goes into the field and establishes presence of our organization to our service members. • Responds to referrals for evaluation and/or admission to the organizations program. • Verifies and completes all admission and financial information. • Managed 30 key accounts (SNF’s, IL and AL’s, Oncology practices and Primary Care offices) in the Phoenix / Scottsdale territory. • Explained and educated the Hospice program to patients, family members, and other referral sources. • Works with admission team for referrals, admissions, and care coordination of patient and family needs. • Identifies key referral sources and assists the admission counselors to develop a marketing plan for the program
Cancer Control Strategic Partnerships Manager @American Cancer Society
Phoenix, Arizona, United States
Hospital Systems Manager @American Cancer Society
EDUCATION
Arizona State University
Bachelor's degree · Communication
SKILLS
ABOUT BETH HOUSER
Experienced Health System Manager with an extensive background in the non-profit organization management industry. Knowledgeable in marketing to promote the services and expertise of organizations to the medical community and to patients and family members. Strong healthcare professional skilled in relationship building, facilitation, fundraising, and management. Ability to respond to changing circumstances and priorities. Years of knowledge in program development, outcome-based interventions, educational processes, and evaluations. Able to manage and motivate diverse groups and individuals and work successfully as a leader in a team environment. Thrives in both independent and collaborative work environments. I have managed a portfolio of hospital system accounts across the Phoenix Metro area, and the Tucson area to achieve cancer control and mission priorities. I proactively oversee hospital account planning processes and am responsible for delivering on the most effective and appropriate evidence-based strategies to advance prevention, early detection, quality of life and overall organizational priorities. Additional responsibilities include: • Overseeing the relationship management of large hospital systems and institutions, such as the CoC accredited facilities, as well as prioritized Non CoC accredited facilities. • Ensure that income generating opportunities and financial targets are fully capitalized upon to further health initiatives and achieve regional goals. • Collaborate with healthcare partners to design and implement outreach strategies and activities to increase utilization of programs and services across disparate populations. • Cultivated relationships with and presented to the oncology and surgical centers in the Phoenix region to obtain patient referrals and to educate physicians on ACS programs and services. Increased marketing and education efforts in hospitals and hospital related physician offices.
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