Beth Hamlet
Director of Campus Operations at Spirit Rock - An Insight Meditation Center
- Role
- Director of Operations at Spirit Rock Meditation Center
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
About Beth Hamlet
Accomplished Senior Management Leader with extensive Operations, Communications…
Experience
Director of Operations
Oct 2013 — Present · San Francisco, CA, US
Responsible for all aspects of program execution, facilities and personnel management for 50 residential retreats and 500+ non-residential programs and on-line classes annually. Member of Senior Leadership team reporting to and advising Executive Director. Oversight of four departments including Registration, Guest Services (in-person and online), Culinary Operations and Facilities. Spirit Rock is a 60+ employee non-profit organization with a $9mil annual operating budget. Key Accomplishments:Operational• Developed and implemented online program operations converting 75% of our offerings to an online format due to COVID-19 shutdown. • Led efforts to restart on-site operations following 18-mth pandemic closure by hiring and on-boarding 25 new employees representing 90% new operations staff and implementing COVID protocols for all residential retreats. • Responsible for opening newly constructed 3680 sq. ft. Community Meditation Center with an 60% increase in programming in the first year. • Increased occupancy in residential retreats by 10% through the creation and marketing of a new ‘commuter’ package.• Developed and implemented an emergency preparedness plan including fire-fuel mitigation, staff training and onsite drills. • Oversaw Registration Department through CRM transformation. Programing• Partnered with teaching teams to produce our most-complex multi-year trainings including: Dharma Teacher-in-Training, Community Dharma Leader and Dedicated Practitioner programs. • Produced many special programs including The Gathering II: Buddhist Teachers of Black African Decent (BTBAD) and our bi-annual donor retreat which accounts for 15% of Development’s annual fundraising goal. Diversity Equity and Inclusion (DEI) • Part of the Leadership Team to develop our DEI plan.• Facilitated teacher, staff and guest conversations related to micro-aggressions and other grievances. • Oversaw the development of DEI training for 300+ volunteer staff.
Education
University of California, Davis
BA, English
1987 — 1992
California State University - East Bay
MA, English
2001 — 2003
Skills
- Strategic Communications
- Event Management
- Meeting Planning
- Event Planning
- Strategy
- Market Analysis
- Salesforce.com
- Marketing Strategy
- Marketing Communications
- Budgets
- Customer Service
- Direct Mail
- Trade Shows
- Public Relations
- Start-Ups
- Management
- Social Media Marketing
- Program Management
- Marketing
- Team Leadership
- Project Management
- Department Budgeting
- Public Speaking
- Leadership
- Communication Skills
- Human Resources
- Crm
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