Beth Gee

Customer Operations - Product Partners Senior Manager @Monzo

Cardiff, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2020 — Present

Customer Operations - Product Partners Senior Manager @Monzo

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We\'ve built the COps Partners discipline at Monzo to create a seamless bridge between our product and business teams, and the world of Customer Operations. Each day, they embed the change being driven by the business into our processes and drive innovation in how we work for our customers and COps. As we\'re constantly improving our features, launching new products, and improving our operations this is no mean feat We were recognised as the Change and Innovation Team of the Year at the 2022 UK Contact Centre Awards, after winning the Bronze Award for Best Business Improvement Team in 2021

EDUCATION

2010 — 2013

Durham University

Bachelor of Arts (BA), Philosophy and Psychology Joint Honours

SKILLS

IT SkillsLeadershipMicrosoft OfficeEvent PlanningMeeting PlanningClient LiasonStart-UpsVenue DevelopmentSponsorshipCorporate EventsLogisticsEvent ManagementSourcingCommunicationPublicitySocial Media

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Beth Gee — Customer Operations - Product Partners Senior Manager at Monzo in Cardiff, GB | Unifers