Beth Gainey
Experienced Claims Leader | Difficult Situations Expert | Mentor | Casualty and Litigation
- Role
- Litigation Supervisor at Superior Risk Management
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Beth Gainey
Strategic claims operations and litigation leader with 15+ years of progressive…
Experience
Litigation Supervisor
Feb 2024 — Present
Litigation and Complex Commercial Trucking/General Liability Claims • Lead a team of commercial lines claims litigation adjusters handling litigation and complex injury claims while ensuring strong performance standards are met or exceeded. • Provide guidance on coverage, liability investigations, and bodily injury evaluations, and oversee claims resolution strategies. • Grant reserve and settlement authority to claims adjusters according to company guidelines. • Participate in staffing discussions to include inventory management, appropriate staffing levels, and hiring decisions. • Evaluate the effectiveness of claims services and recommend policies to increase customer satisfaction and team efficiency. • Communicate regularly with leadership to ensure claims support needs are met. • Create a high-performing, results-oriented team through candidate selection, onboarding, development, and regular coaching. • Utilize data analytics to monitor claim production, inventory management, financial and quality compliance, and claim volume trends.
Education
Southeastern Louisiana University
Bachelor's degree, Finance, General
1998 — 2002
University of Louisiana at Lafayette
Finance, General
1997 — 1998
Skills
- Auto Theft
- Leadership
- Customer Service
- Claims Resolution
- Call Centers
- Supervisory Experience
- General Insurance
- Microsoft Office
- Performance Management
- Claims Management
- Team Building
- Management
- Litigation
- Property Damage
- Great Motivator
- Legal Liability
- Property & Casualty Insurance
- Difficult Situations
- Claim Investigation
- Casualty Insurance
- Personal Injury
- Quality Auditing
- Coaching
- Liability
- Insurance
- Louisiana Bodily Injury Claims
- Onboarding
- Commercial Claims
- Personal Injury Litigation
- Homeowners
- Call Monitoring
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