Beth Dugan
Learning & Development Manager ★ Systems & Solutions ★ Instructional Design ★ Training Development ★ Analytical ★ Adult Education ★ Hospitality ★ I create Training Systems that work.
- Role
- Chair, Instructor - Hospitality Management Program (Instructional Designer, Curriculum Developer) at Gateway Technical College
- Location
- Kenosha, WI, US
- LinkedIn followers
- 500 followers
About Beth Dugan
What Sets Me Apart as a Learning & Development Manager? I create training programs…
Experience
Chair, Instructor - Hospitality Management Program (Instructional Designer, Curriculum Developer)
Jan 2013 — Present · Kenosha County, WI, US
Designed and developed a comprehensive curriculum (20 courses, 100+ modules) utilizing Instructional Design and adult learning principles to enhance learner engagement and knowledge retention. Aligned modules and assessments with industry benchmarks and best practices to ensure high-quality learning outcomes. Developed a flexible e-learning strategy offering multiple delivery modes, including live virtual sessions via Zoom, hybrid models, and fully online e-learning development. Utilized authoring tools and LMS platforms to create interactive, multimedia-rich content, incorporating graphics, videos, and interactive elements to enhance learner engagement. Streamlined assessment tools and data collection for reporting and performance tracking. Promoted the learning strategy through a Pathway Certificate program in partnership with 18 local high schools, delivering Train-the-Trainer sessions to educators and reaching over 650 high school students—positioning the program among the top five in the district. Collaborated with local stakeholders on three Workforce Development grants, managing $100K annually to support recruitment, training, and career placement. Successfully upskilled over 100 hospitality professionals, leading to promotions and career advancements.
Education
University of Massachusetts, Amherst
Bachelor’s Degree
University of Massachusetts Amherst
M.S.
Holyoke Community College
AS
Skills
- Training
- Event Management
- Higher Education
- Adult Education
- Hospitality
- Restaurants
- Restaurant Management
- Staff Development
- E-Learning
- Catering
- Event Planning
- Teaching
- Food & Beverage
- Instructional Design
- Hospitality Consulting
- Hospitality Management
- Distance Learning
- College Teaching
- Curriculum Design
- Food Service
- Public Speaking
- Menu Development
- University Teaching
- Hotels
- Customer Service
- Marketing
- Statistics
- Statistical Data Analysis
- Research
- Design Research
- Financial Analysis
- Curriculum Mapping
- Curriculum Assessment
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