Beth Bacon
Global Partner Acquisition Director @Dstny
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WORK HISTORY
Global Partner Acquisition Director @Dstny
US
EDUCATION
Winona State University
Computer Science
SKILLS
ABOUT BETH BACON
With over 15 years of experience in channel management, I am a leader in the Contact Center as a Service (CCaaS) industry. As the Regional Vice President - North America Channel at Talkdesk, I oversee the strategy, execution, and growth of our partner network, which includes over 200 resellers, agents, and consultants. I am responsible for recruiting, developing, and retaining high-performing partners, as well as driving revenue and customer satisfaction through them. I also collaborate with internal teams, such as sales, marketing, product, and engineering, to ensure alignment and support for our channel initiatives. At Talkdesk, I managed and expanded the regional channel program, resulting in a 50% increase in partner revenue and an increase in partner retention. I have a strong background in call center development, CCaaS solutions, and partner relations, and I am passionate about delivering exceptional customer experiences through innovative technology. I value teamwork, diversity, and excellence, and I strive to bring these values to my work every day.
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