Tyler Best
Regional Customer Experience Product Manager Sales - Service - Marketing @MasterCraft Boat Company
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WORK HISTORY
Regional Customer Experience Product Manager Sales - Service - Marketing @MasterCraft Boat Company
US
3X Marine Retailers Association of the Americas Certification- ISO Certified x3: Quality: 9001, Environmental Management Systems: 14001, & Occupational Health & Safety: 18•••••24 MasterCraft Top 10 Dealer- 2024 MasterCraft Best Regional Marketing- 2024 MasterCraft CSI 100 Club- MasterCraft Service Management Certification- MasterCraft Demo & Delivery Certification- MasterCraft Captain Certification- Expand sales momentum and revenue by strategizing weekly with sales and marketing teams to align inventory with promotional activities. 3X Marine Retailers Association of the Americas Certification- Conduct monthly audits and implement efficient tracking systems for sales targets. 2024 Top 10 Dealer Award- Increase inventory turn; efficiently reduce holding costs to ensure predictable cash flow. Yield 33% increase YoY- Maintain high levels of customer satisfaction through efficient daily handling of orders, prompt issue resolution, and streamlined communication channels. ISO Certified x3: Quality: 9001, EMS: 14001, & OH Safety: 18001- Create inventory reports, forecasting models and KPI’s. Optimize supply chain through leading suppliers, distributors, and 3PL providers for seamless inventory management and operations. 2024 CSI 100 Club Award- Partner with global franchise procurement to optimize inventory strategies; ensuring optimal stock levels. 2024 MasterCraft Best Regional Marketing Award.
EDUCATION
Thomas Jefferson School of Law
Intellectual Property Certificate
Skywest Airlines | FLT Academy
Private Pilot License, Aviation/Airway Management and Operations
University of Utah
Minor in Sociology, Economics
University of Utah - David Eccles School of Business
Minor in Business
University of Utah
Bachelor of Science (BS), Economics
University of Utah
Certificate in Criminology and Corrections
SKILLS
ABOUT TYLER BEST
Results driven Senior Manager with a proven record of efficiently overseeing products, sales, marketing, and operational departments. 12+ Years management experience from start-ups to global brands. Expertise in ensuring operations in marketing, sales, and inventory management remain responsive and successful to industry evolutions and company demands through emerging markets and economic shifts. Passionate about advancing products in new paradigm markets; specifically health and wellness, technology, transportation and mobility.
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