Bess Harris
User Researcher championing user-centered insights for actionable business and product strategy
- Role
- User Experience Researcher Ii at Microsoft
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Bess Harris
Results-driven User Experience Researcher specializing in driving user-centric product strategy and enhancing complex enterprise tooling and cloud solutions. I excel at transforming ambiguity into actionable findings, leveraging both foundational and tactical qualitative and mixed-method research to uncover deep understanding of user’s experiences and pain-points. My expertise lies in translating complex data into clear, actionable insights that directly inform data-driven decisions, optimize workflows, and deliver measurable business and product improvements. Collaborating with cross-functional teams, I strategically guide project direction and define key aspects of the user experience, championing a robust research-driven culture and ensuring customer-centricity in every decision.
Experience
User Experience Researcher Ii
Sep 2020 — Present · Redmond, WA, US
Researching on internal engineering tools to improve developer productivity. These tools are enabling critical crisis management, support, monitoring, and data analytics experiences.
Education
Agnes Scott College
BA, Biology
2006 — 2010
The University of Georgia
Master's Degree, Wildlife Conservation and Biology
2011 — 2014
General Assembly
User Experience Design
2017 — 2017
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