Bertrand Mangeot
Managing Director @Salamander Washington DC
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WORK HISTORY
Managing Director @Salamander Washington DC
Washington, DC, US
373 rooms including 51 suites; newly reimagined, two-story Salamander Spa; extensive meeting & event space sq ft). Major duties• Own full P&L; deliver RevPAR, ADR, GOP and cash flow• Lead operations across Rooms, F&B, Spa, Events, Engineering• Elevate guest experience and brand/Forbes standards• Drive sales, marketing and revenue strategy for share growth• Partner with ownership on performance, forecasting and CapEx• Build and coach a high-performing, union-savvy leadership team• Oversee CapEx/asset care; ensure safety and regulatory compliance• Represent the property with VIPs, media and community partners
EDUCATION
Notre-Dame du Grandchamp
Bachelor’s Degree
BSB - Burgundy School of Business
Master’s Degree
SKILLS
ABOUT BERTRAND MANGEOT
Welcome to my profile! I’m Bertrand Mangeot, an award-winning professional with over two decades of experience leading luxury hotels and resorts across North America. My passion lies in creating exceptional guest experiences, fostering high-performing teams, and driving sustainable business growth.Throughout my career, I have had the privilege of managing multi-million-dollar operations, overseeing renovations, and launching market-leading initiatives that have earned industry accolades. Some of my key accomplishments include:Increasing revenue, GOP, and RevPAR through strategic planning and operational excellence.Elevating guest satisfaction and employee engagement with innovative service initiatives, such as a ‘White Glove Service’ strategy.Leading the successful opening of Toronto’s first Kimpton Hotel, achieving a Top 5 guest satisfaction rating among the brand’s global properties.Securing major events such as the NBA All-Star Game and leading a $8.2M hotel renovation project without employee turnover.I excel at collaborating with stakeholders, building strategic partnerships, and developing teams to exceed expectations. Whether leading large-scale events with thousands of attendees or transforming guest experiences, I am driven by the opportunity to innovate and deliver best-in-class service. Areas of Expertise:Luxury Hotel Operations & ManagementPersonalized Guest Experience & Service InnovationStrategic Planning & ExecutionFinancial & Budget OptimizationLeadership Development & Talent EmpowermentSustainability InitiativesNew Property Openings & Large-Scale RenovationsI am committed to continuous growth, both for my team and the organizations I serve, and look forward to connecting with professionals who share my passion for hospitality leadership and excellence. Feel free to reach out—I’d love to connect and exchange ideas!
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