Bert H.

About Bert H.

As a curious, analytical and pragmatic Project Manager and Technical Program Manager, I bring a wealth of experience in leading complex technical initiatives. My expertise in leveraging industry-standard project management methodologies (Waterfall/Scrum/Kanban/SAFe) and the Software Development Life Cycle (SDLC) framework has consistently resulted in technology solutions that enhance operational efficiency.While at the City of Seattle, I led a transformative migration of multiple contact centers to a modern CCaaS platform. This not only optimized resource utilization but also improved service quality. At F5 Networks, my leadership in transitioning a product vision from an idea to full-scale SaaS Security platform was instrumental in achieving tight deadlines and customer satisfaction.My expertise lies in defining strategies, roadmaps and milestones while proactively addressing risks to ensure project success. I’ve a knack for guiding teams with complex setups, technical challenges and ambiguity, competing priorities, global collaboration needs and/or operational constraints. What excites me is bringing technology to life, and I am eager to contribute to aligning technical projects to strategic goals. I believe my background and skills will be valuable in managing project scope, timelines, and resources while ensuring high-quality outcomes.

Experience

1. Senior Project Manager

   City of Seattle

   Aug 2025 — Present · Seattle, WA, US

   In my role I support the customization and configuration of a Building Emissions Performance Standard (BEPS) compliance tool. It will provide the ability to the City of Seattle to enforce the BEPS law, which requires most buildings larger than square feet to reach net zero emissions between 2041 and 2050.

Education

• Project Management Institute (PMI)

  PMP, Project Management

• University of Münster

  MBA, with double major in Marketing & Corporate Finance

• Scaled Agile

  SAFe 4 Practitioner, Agile Project Management

• Scaled Agile

  SAFe Agilist, Agile Project Management

• Coursera

  Completion certificate, AI for Project Managers and Scrum Masters

• Scrum Alliance

  Certified Scrum Master, CSM, Agile Project Management

• Loyalist College

  ITIL v3 Foundation, ITIL

• Diversity and Inclusion summit

  Hosted by F5

Skills

• Strategic Planning
• Disaster Recovery
• Robotics
• Project Management Office (Pmo)
• Software Development Life Cycle (Sdlc)
• Presentation Skills
• Cloud Computing Iaas
• Microsoft Office
• Portfolio Management
• Storage Area Networks
• Management Consulting
• Project Management
• Artificial Intelligence
• Problem Solving
• Data Analysis
• Agile Methodologies
• Team Building
• Management
• IT Governance
• Organizational Change
• Facilitation
• Process Improvement
• Certified Scrum Master (Csm)
• Enterprise Software
• Software Development
• Asset Managment
• IT Metrics and Value Communication
• Communication
• Sdlc
• Use Case Analysis
• Paas
• Project Delivery
• Solution Architecture
• Governance
• Project Implementation
• Conflict Resolution
• Strategy Development
• Pmo
• Business Analysis
• Leadership