Bertha Winddancer

UM Case Management Coordinator II

Role: Case Management Coordinator Ii at AltaMed Health Services
Location: West Covina, CA, US
LinkedIn followers: 500 followers

Healthcare & Human ServicesView LinkedIn profile

About Bertha Winddancer

Experienced Patient Care Coordinator with a demonstrated history of working in the hospital & health care industry. Skilled in Customer Service, U.S. Health Insurance Portability and Accountability Act (HIPAA), Electronic Medical Record (EMR), Medical Terminology, and Hospitals. Strong healthcare services professional graduated from Mt. San Antonio College.Maintains admission guidelines by writing, updating, and recommending changes to admission criteria, policies and procedures.Markets programs and facilities by preparing and providing informational brochures; writing and placing advertisements; answering questions; conducting tours.Obtains applicant information by requesting completed applications and medical information; verifying and clarifying information; interviewing patients and family members; explaining admission criteria.Screens patients by comparing patient\'s condition to admission criteria; evaluating and accepting or rejecting patients; referring patients and family to other programs and institutions.Admits patients by completing admission and financial responsibility forms; coordinating and arranging physical, social, emotional, and support service requirements, including transportation.Resolves patient/family dissatisfactions by investigating concerns; recommending changes in service policies and procedures.Prepares admissions reports by collecting, analyzing, and summarizing data and trends.Keeps patients safe by following safety policies, procedures, and regulations.Protects organization reputation by keeping information confidential.Keeps equipment operating by following operating instructions; calling for repairs.Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks.Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job

Experience

Case Management Coordinator Ii
AltaMed Health Services
May 2022 — Present · US

Education

Mt. San Antonio College
Associate of Arts - AA
North West College
Associate of Science Healthcare Administration
North-West College-West Covina
Associate of Arts and Sciences - AAS

Contact information

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Work email
b••••••••@altamed.org
Personal email
•••••@•••••.com
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Current company

AltaMed Health Services

Wellness and Fitness Services · 2.9K employees · Founded 1969 · Los Angeles, California, United States

AltaMed is one of the nation’s largest community health networks. For more than 55 years, we have provided care to patients in the diverse neighborhoods of Los Angeles and Orange counties. For health care professionals dedicated to their patients, communities, and careers, AltaMed offers an opportunity to pursue professional goals with pride and distinction. As a non-profit organization, we focus on the needs of our patients and the well-being of our communities. Our commitment to community health pushes us to look beyond our offices and clinics and see not just patients, but new possibilities for community wellness. Many of our employees joined us because their families were AltaMed patients and saw firsthand that patients are at the center of all we do. This approach supports our ambitious goals. We are continually accredited by The Joint Commission (JCAHO), which ensures quality standards in U.S. medical facilities. We were the first community health network in the nation designated as a Primary Care Medical Home (PCMH). We are extremely proud of our patient satisfaction achievements, including our highest scores during our greatest period of growth. We have expanded to 40+ locations in Southern California, offering primary medical, dental, and senior care. We are active in community outreach and education and staffed by dedicated professionals committed to patient care. Always looking for ways to serve more people, AltaMed leads the industry in bringing new individuals into our nation’s health care system as the top enroller for Covered California. As we continue to grow, we remain at the forefront of evolving health care systems, providing comprehensive care throughout patients’ lives. We will continue to build on our reputation as a rewarding long-term choice for both patients and professionals who believe quality health care is everyone’s right.

altamed.org

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About Bertha Winddancer

Experience

Case Management Coordinator Ii

Education

Mt. San Antonio College

North West College

North-West College-West Covina

Find verified contacts for anyone on LinkedIn