Berry Hayes

About Berry Hayes

Innovative Business & Information Services ExecutiveWith over 30 years of leadership experience across Financial Services, Healthcare Insurance, Property & Casualty Insurance, and Logistics, I specialize in driving strategic transformation, operational excellence, and technology innovation. Core StrengthsStrategic vision & relationship managementTeam leadership & organizational restructuringFiscal oversight & performance optimizationSoftware product development & lifecycle managementBridging Business Operations with Information Services Key AchievementsChampioned growth initiatives targeting Tier I prospectsReduced call center volume by 50% through automation and technologyImplemented a market-leading investigation programLed enterprise software initiatives including Troveris and SubroPointDelivered innovations that significantly improved IOI and EBITDA

Experience

1. Senior Vice President Operations

   Katch

   Jan 2025 — Present · Nashville, TN, US

   Executive Leader, Subrogation OperationsAs an executive leader, I spearhead subrogation operations with a focus on driving high automation penetration to enhance key operational functions and deliver significant value. My leadership extends across various domains, including:Operational Functions: Streamlining processes to ensure efficiency and effectiveness.Customer Care: Enhancing customer satisfaction through strategic initiatives.Administration: Overseeing administrative tasks to maintain organizational excellence.Professional Solutions Consultation: Providing expert advice to optimize business solutions.Strategic Operations/Technology Alignment: Ensuring seamless integration of operations and technology for optimal performance.

Education

• Centre College

  Mathematics, Applied Mathematics & Computer Science

  1985 — 1989

• Bellarmine University

  MBA, Executive MBA

  2011 — 2012

Skills

• Sdlc
• Product Management
• Enterprise Software
• Team Building
• Leadership
• Business Strategy
• IT Management
• Budgets
• Software Project Management
• Saas
• Management
• Process Improvement
• Negotiation
• Internal Controls
• Start-Ups
• Business Process Improvement
• Software Product Management
• Software Development Life Cycle
• Business Analysis
• Organizational Learning
• Team Leadership
• Budget
• Internal Controls (Ssae 16)
• Icd-10
• Strategic Planning
• New Business Development
• Insurance
• Customer Relationship Management (Crm)
• Software as a Service (Saas)
• Software Development Life Cycle (Sdlc)
• Business Development
• Strategy