Bernie Smith
Service Director @Hendrick Automotive Group
Kansas City, KS, US
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MOBILE NUMBERS
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WORK HISTORY
Mar 2003 — Present
Service Director @Hendrick Automotive Group
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Oversee Service Department operations of high volume Chevrolet Dealership and Nissan Dealership in Kansas City. Strive to increase customer retention and lead the city in customer satisfaction. Technicians motivated to be the best in the industry. Good employee morale which shows in our customer enthusiasm.
SKILLS
DealersHevAse CertifiedCustomer ServiceNew Business DevelopmentNegotiationInventory ControlTeam BuildingAutomotive ElectronicsReynoldsMarketingSellingAutomotive PartsDealer ManagementMotorsportsSuspensionAutomotiveProcess ImprovementAccount ManagementSales ManagementSpare PartsAftersalesAutomotive AftermarketVehiclesCustomer SatisfactionSalesAutomotive EngineeringReynolds & ReynoldsTruckWarrantyAutomotive RepairProfitCoachingFleet ManagementRetailSteeringPowertrainCrmPartsSales Process
ABOUT BERNIE SMITH
Experienced Director Of Services with a demonstrated history of working in the automotive…
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