Leah Bernick
George Brown Polytechnic
Toronto, ON, CA
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MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Present
@George Brown Polytechnic
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SKILLS
Team LeadershipIT Service ManagementCustomer ServiceTroubleshootingIncident ManagementBusiness Process ImprovementTechnical SupportHelp Desk SupportLeadershipService-Level Agreements (Sla)Service DeliveryItilChange ManagementAnalysisIT ManagementProcess ImprovementPerformance MetricsReporting & AnalysisIT StrategyManagementMicrosoft ExcelMicrosoft WordMicrosoft OutlookCrystal ReportsProblem Management
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