Bernice Arias
Allina Health
- Role
- Independent Instructor at Zumba
- Location
- Minneapolis, MN, US
- LinkedIn followers
- 500 followers
About Bernice Arias
Accomplished Operations Manager with demonstrated ability to assess client and department needs, identify key challenges, establish goals and deliverables, assist in developing solutions and implement them to meet stakeholder and customer needs.As a Contact Center Operations Manager at Allina Health, I led a team of professionals who provide customer services that meet the needs and preferences of our patients and clients. I have over 25 years of experience in managing, coaching, and supporting staff in various settings, including nonprofit organizations and financial institutions.I also enjoy teaching Zumba as an independent instructor, as a way to release stress and maintain a healthy lifestyle. I have a Bachelor of Arts in Communication from Augsburg College, and I excel at analytical, team building, and public speaking skills.
Experience
Independent Instructor
Apr 2007 — Present
To release stress and maintain a healthy lifestyle I teach Zumba! Check out my website and schedule for more
Education
Augsburg University
Bachelor of Arts, Communication
1993 — 1997
Skills
- Fitness
- Strategic Planning
- Training
- Insurance
- Coaching
- Analysis
- Change Management
- Public Relations
- Teaching
- Team Leadership
- Microsoft Office
- Spanish
- Process Improvement
- Team Building
- Leadership
- Nonprofits
- Public Speaking
- Customer Service
- Risk Management
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