Bernhard Kretschmann

Customer Solution Consultant @Avaya

Witten, DE
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Oct 2023 — Present

Customer Solution Consultant @Avaya

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Dusseldorf, DE

EDUCATION

1997

University of Applied Sciences and Arts Dortmund

Graduate Engineer Telecommunications, Department of Electrical Engineering

1983 — 1987

Telenorma

Telecommunication Electronics

SKILLS

Unified CommunicationsVoipAvaya Communication ManagerAvaya AuraSipChannelChannel PartnersTelecommunicationsUcAvaya-TechnologienPre-SalesPresalesTelekommunikationCloud ComputingCall-CenterContact CentersTelefonieWirelessVertriebspartnerFunkverkehrManaged ServicesVertriebswegeLösungsverkaufKontaktzentrumIpTelephonySolution SellingKontaktzentrenIp (Internet Protocol)Einheitlichte KommunikationslösungenCloud-ComputingCall CentersDienstleistungen

ABOUT BERNHARD KRETSCHMANN

Avaya Cloud CSE Team.Consulting Sales Engineer with extensive experience in Avaya Cloud Solution, Unified Communications, Conferencing and Collaboration. With over 25 years of experience in the ICT industry- including 5 years at the distributor Phonet, as technical support for various telecommunications providers such as Siemens, Ascom and Lucent as well as other SMEs- for the last 23 years at Avaya, I served as a channel pre-sales specialist for the Avaya Aura and UC portfolio, specializing in Aura configuration and licensing model issues in the Avaya Commercial Tools- Since 2007 I have been delivering portfolio and tool updates at the “Avaya UC Academy” for partners in the DACH region- I worked with the EMEA SE team to support global service providers/carriers and distributors- I engage directly with partner pre-sales teams on customer projects, including international and global organizations, and act as the point of contact within the organization for the Avaya sales cycle- I introduced the Avaya subscription and later the Avaya Enterprise Cloud offering to the German sales teams- Cross-functionally within the Avaya teams, I developed the Avaya subscription hybrid process in the GSMB goes I-Box project- My ability to adapt explanations and demonstrations to all roles within partner and distributor sales organizations, from executives to technical staff, is highly valued.Skills- Avaya Enterprise Cloud, AXP Connect, Hxbrid Cloud Gateway - Avaya Aura Solution- Licensing and Tooling (Aura)- Articulating technical elements of a value proposition- Partner and Channel requirementsI have represented Avaya through training and participation in exhibitions and events in numerous European countries.

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