Bernell Jackson

About Bernell Jackson

As an accomplished Project Manager, my expertise lies in optimizing operations and significantly reducing new client onboarding time from over 30 days to under two weeks. I am recognized for my proficiency in automating tasks, resulting in a notable 15% increase in productivity, and for successfully addressing complex data integration challenges. In my capacity as a mentor to Project Coordinators, I actively contribute to their skill enhancement and foster a collaborative environment within the team. During my tenure as a Business Development Representative, I consistently surpassed quarterly sales targets, delivering substantial revenue through closed deals totaling $75k. Complementing my professional achievements, I hold a Bachelor of Science in Business Administration and continually pursue professional development, recently earning a Data Analysis in Excel certificate from DataCamp. Beyond my corporate experience, I founded and managed Green Vision Landscape, implementing innovative marketing strategies that facilitated business growth. With a commitment to excellence, a solid educational foundation, and a track record of entrepreneurial success, I am enthusiastic about applying my leadership, analytical skills, and entrepreneurial mindset to a Project Manager role. My goal is to drive successful project outcomes and contribute significantly to organizational advancement.

Experience

1. Revenue Operations Coordinator

   Singleops

   Sep 2024 — Present

   Mentor, train, and assign task to Project Coordinators to enhance their skills• Apply Excel functions like conditional formatting, VLOOKUP, Pivot Tables, INDEX/MATCH, and many more• Help new clients and the Implementation team reduce the time to value from 30+ days to under 2 weeks• Create and maintain comprehensive project documentation, plans, and reports• Resolve complex import issues, ensuring seamless data integration for improved efficiency• Support new clients during implementation through effective communication via email and Zoom• Simplify complex concepts into smaller learning modules for eternal teams and clients Tools: Salesforce, Zendesk, ChurnZero, Twilio, Zoom, Excel, Chat-GPT, Slack, Chili Piper

Education

• College of Charleston

  Bachelor of Business Administration - BBA