Bernd Harder
Global Functional Manager @SAP
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WORK HISTORY
Global Functional Manager @SAP
São Leopoldo, BR
As Global Functional Manager in Product Support I am the liaison with product development for the products SAP Process Orchestration, SAP Enterprise Portal, SAP Master Data Management and in recent years also for SAP Cloud Platform core functionalities, including Cloud Platform Integration and Cloud Platform Portal.Jointly with the Product Support leadership teams at the different locations I am responsible for attaining KPIs like productivity, SLA adherence, customer satisfaction and incident prevention.
EDUCATION
Karlsruhe Institute of Technology (KIT)
Master, Computer Science
SKILLS
ABOUT BERND HARDER
IT professional with many years of IT and software development experience, above all in SAP implementation projects. In recent years also exposed to project and team management.Specialties- Managing virtual & multi-cultural projects and teams- Software development (ABAP, JAVA) and IT consultancy- Long international project experience (mainly SAP implementations)- Fluent in 4 languages (German, English, Spanish, Portuguese)
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