Bernadette Valcich

Office Manager @Hospital for Special Surgery

Stamford, CT, US

Oversee the overall operations, development, and success of a private medical practice.Manage practice finances and collaborate with the billing company to monitor and assess insurance claims and payments.Liaise with patients and their insurance providers to verify in-network and out-of-network benefit eligibility.Continuously identify opportunities to increase profitability, recommending and implementing cost-effective strategies.Develop and enforce policies and procedures to support efficient and compliant practice operations.Design and manage the patient appointment scheduling matrix to optimize office visit revenue.Coordinate all aspects of surgery scheduling, ensuring accuracy and timeliness.Maintain the physician’s master schedule, including clinics, meetings, and seminars.Ensure a professional and patient-centered care experience.Collaborate with physician leadership to develop and execute both short- and long-term business plans.