Bernadette Cruz Monzon

About Bernadette Cruz Monzon

Greetings!I am Bernadette Monzon, a meticulous and diligent professional with extensive experience producing effective technology initiatives across diverse areas such as Engineering (Software Development and Infrastructure / Operations), IT, and Digital Marketing- Throughout my career, I have stayed a creative results-driven professional with a track record of working within Agile settings and achieving exceptional results by employing well-aligned methods such as SAFe, Scrum, Kanban- Possess a distinct set of technical, analytical, and management skills for managing a wide range of installation, upgrade, and implementation projects, with a particular emphasis on pushing optimal project outcomes, improving key processes, and surprising stakeholder expectations- My track record in developing and motivating cross-functional teams, devising cutting-edge solutions, finding and addressing possible risks and problems, and increasing total team output is unrivaled.Core Competencies:Technology and Operation Solutions | Program/Project Management | Staff Training & Development | Data Driven Decision Making | Strategic Planning & Execution | Budget & Cost Optimization | Stakeholder Engagement | Resource Allocation | Agile, Scrum, and Waterfall Methodologies | SDLC | Continuous Process Improvement | Relationship Development | Regulatory ComplianceTechnical Knowledge Area:SQL | JQL | Javascript | Jira | Jira Portfolio | Lucidchart | Visio | Draw.io | SmartSheets | Roadmunk | EazyBI / MDX | Wordpress | Drupal | Box Cloud Content Management | Microsoft Office Suite | Slack | ServiceNow IRM, IT, HR

Experience

1. Software Development Manager Risk & Compliance Technologies

   Silicon Valley Bank

   Jan 2021 — Present · US

Education

• Notre Dame de Namur University

  Management Information Systems and Services

Skills

• Pmo
• Pmp
• Leadership
• Software Development Life Cycle (Sdlc)
• Business Process
• Process Improvement
• Agile Project Management
• Product Management
• IT Management
• Business Analysis
• Business Intelligence
• Business Process Improvement
• Project Management Office (Pmo)
• Csm
• Software Project Management
• Crm
• Information Technology
• Erp
• Product Lifecycle Management
• Integration
• Project Portfolio Management
• Resource Management
• Website Development
• Program Management
• Sdlc
• Vendor Management
• Agile Methodologies
• Management
• Cross-Functional Team Leadership
• Databases
• Safe Agilist
• Outsourcing
• Saas
• Business Development
• Strategic Planning
• IT Service Management
• Web Design
• IT Strategy
• Enterprise Software
• Project Management