Bernadette Bell
Manager Assistance Program - Program Manager
- Role
- Program Support Manager at Apple
- Location
- Huntsville, AL, US
- LinkedIn followers
- 500 followers
About Bernadette Bell
Over several years of work experience in various fields including sales, Leadership and marketing. Highly driven by success with proven results. A true business professional with strong analytical and problem solving skills along with the ability to influence others positively as well as lead others through change or adversity. Recognized by both my superiors and peers as a highly motivated individual that excels in high pressure situations. Seeking to advance career in a fast paced challenging environment with opportunity to utilize my leadership and organizational talents within a company
Experience
Program Support Manager
May 2021 — Present
Developed and implemented the Manager Assistance Program to facilitate sensitive conversations about race, religion, and other important issues. Successfully launched the program in the contact center remote and onsite- Provided support to over 225 contact center managers in navigating complex employee topics, including Asian hate incidents and performance management for visually impaired employees- Assisted managers in creating roadmaps and action plans to address employee experiences, employee performance and challenges effectively- Guided discussions on diverse topics, such as the impacts of COVID-19 in elderly communities, addressing ageism among veterans, and supporting LGBTQ+ employees- Collaborated with business partners to ensure employee initiatives incorporated diverse perspectives and representation.
Education
University of Phoenix
Bachelor of Science (BS), Business Administration and Management, General
2009 — 2015
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