Berlin Valverde

General Manager Specializing in Sales and Marketing at Club Pilates

Role
General Manager at Club Pilates
Location
San Jose, CA, US
LinkedIn followers
500 followers

About Berlin Valverde

Hi there! As a dedicated and results-driven General Manager with extensive…

Experience

  1. General Manager

    Club Pilates

    Jun 2023 — Present · Saratoga, CA, US

    Conduct 100+ strategic inbound and outbound communications with prospects and members daily to drive sales and improve retention through phone calls, texts, and emails; increasing conversion rates to 75% and decreasing attrition rate to 3%- Manage 600+ member accounts between two studios. Resolve problematic accounts by establishing worthwhile solutions that satisfy the client, while adhering to organizational policies- Managed entire onboarding process for new employees by reviewing resumes via Indeed for sales team development; and managing outreach through phone and in-person interviews to determine qualifiers and their alignment with brand values and role responsibilities- Collaborate with Regional Sales Manager to organize member appreciation events to optimize retention and boost prospective referrals from existing members by 20% monthly- Monitor sales team performance of 10+ employees and led meetings and workshops to streamline sales cycle through improving overall execution of cold-calls and sales pitches

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Berlin Valverde — General Manager at Club Pilates in San Jose, CA, US | Unifers