Yanie O.

Partner @ Helios & BERK Labs

Role
Customer Success Executive at Helios
Location
Houston, TX, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

Experience

  1. Customer Success Executive

    Helios

    Dec 2023 — Present · Chicago, IL, US

    Expert Proposal Review and Closing: Skillfully review proposals with prospects, demonstrating a keen understanding of their needs, and adeptly close deals to secure new business opportunities.• Comprehensive On-boarding Facilitation: Lead clients through a seamless on-boarding process, ensuring a smooth transition and fostering a positive client experience from the outset.• Strategic Client Engagement and Reporting: Take charge of ongoing client engagement by regularly reviewing generated reports, addressing client inquiries, and maintaining a proactive approach to enhance the client relationship.

Education

  • University of Southeastern Philippines

    Bachelor of Science - BS, Information Technology

    2010 — 2015

  • AMA University

    Bachelor of Science - BS, Psychology

    2020 — 2023

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Yanie O. — Customer Success Executive at Helios in Houston, TX, US | Unifers